Privacy Statement

We are committed to safeguarding your privacy. Please read the following policy to understand how your personal information will be treated as you use our services. This policy is provided to you as required by the federal Gramm-Leach-Bliley Act (15 U.S.C. §§ 6801 et seq.) and the appropriate regulations and guidelines thereunder.

At Mortgage Store, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, as well as your rights regarding your information.

The Security We Use to Protect Your Information

We use SSL (Secure Sockets Layer) technology to protect all data transmitted between browsers and our servers. In order to use the site, users are required to be running an SSL-capable browser.

1. Information We Collect

We collect various types of personal information about you during the normal course of offering and providing real estate and/or mortgage services. This includes but is not limited to:

  • Personal Identification Information: Name, address, email address, phone number, Social Security number, and date of birth.
  • Financial Information: Income details, credit history, employment status, and mortgage-related data.
  • Electronic Information: IP address, browser type, and website usage data through cookies or other tracking technologies.
  • Communication Information: Details provided through customer inquiries, emails, phone calls, and other forms of communication.

2. Methods of Information Collection

We may collect personal information through:

  • Direct Interactions: When you provide personal details by filling out forms, communicating with us, or using our services.
  • Automated Technologies: As you interact with our website, we collect information using cookies, server logs, and similar technologies.
  • Third Parties: We may receive information about you from third-party service providers, such as credit reporting agencies or other relevant sources required to process your mortgage application.

3. Use of Personal Information

Mortgage Store, LLC uses your personal information to:

  • Process mortgage applications and related services.
  • Communicate with you regarding your application, account, or other related matters.
  • Improve and personalize your experience on our website.
  • Comply with legal and regulatory requirements.
  • Administer customer support and respond to inquiries.

4. Sharing of Personal Information

We do not sell or share your personal information, including your phone number, with third parties for marketing purposes. However, we may share your information with:

  • Service Providers: Trusted third parties that assist us in processing mortgage applications or delivering services (e.g., credit agencies, appraisers, and title companies).
  • Legal and Regulatory Authorities: To comply with applicable laws, regulations, or legal processes, or in response to a lawful request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. SMS Consent

By providing your phone number to Mortgage Store, LLC, you consent to receive SMS/text messages from us regarding your mortgage application, account updates, or other relevant services. These messages may be automated. You may opt-out of receiving SMS messages at any time by replying “STOP” to any message or contacting us directly.

We will not share your phone number with third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the right to:

  • Access your personal information and request corrections.
  • Request deletion of your personal information where legally permissible.
  • Opt-out of receiving marketing communications, including SMS/text messages.
  • Withdraw consent for the collection or processing of your information.

To exercise these rights, please contact us at:

Mortgage Store, LLC
11130 Twitty Drive, Suite 120
Rolla, Missouri  65401

Phone: (573) 364-5626

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage information. You can manage your cookie preferences through your browser settings.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us at:

Mortgage Store, LLC
11130 Twitty Drive, Suite 120
Rolla, Missouri  65401

Phone: (573) 364-5626

Effective Date: 09/14/2024
Last Updated: 09/16/2024

This Privacy Policy is designed to comply with applicable laws and regulations, ensuring the privacy and protection of your personal information.
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